For bKash and Nagad deposits typically Within 1 to 5 Minutes credited. Rocket typically takes 5–15 minutes. Bank transfers may take up to 1–2 business days.
If your funds haven't arrived after more than 15 minutes, follow the steps below:
- Check "Transaction History" in your bKash app to confirm whether the amount was deducted
- Log in to tk7 and check your deposit history for a "Pending" status
- Note your bKash transaction ID (TrxID)
- Contact us via live chat or at support@tk7.onl with your TrxID, amount, and transaction time
- The support team typically Within 30 minutes Resolves Your Issues
Tk7's referral program is straightforward. Your account comes with a unique referral code or link — just share it with a friend. Once they sign up using that code or link and make their first deposit, you'll receive your reward.
Prize details:
- When a friend registers — registration bonus (see the latest amount on the promotions page)
- When your friend makes their first deposit — a cash bonus will be credited to your wallet
- Earn additional monthly rewards whenever your referred friends stay actively playing
The conditions:
- The referred friend must be 18+ and must not have had a previous tk7 account
- A specific wagering amount may need to be bet before the referral bonus can be withdrawn — you'll be informed of this amount when the bonus is credited
- Self-referrals are not allowed — if detected, both accounts will be suspended
The wagering requirement (or "playthrough") means you must bet the bonus amount a set number of times before you can withdraw it. tk7's welcome bonus generally requires 15x Wagering Terms apply.
Let's walk through an example:
- You deposited ৳1,000 and received a ৳1,500 bonus at 150%
- Bonus amount ৳1,500 × 15 = ৳22,500 Total Wagering Required
- This bet can be placed on any slots or casino game (Sports Betting also qualifies – see the promotions page for full terms)
- Every bet counts toward the total — once it's met, you can withdraw your bonus
Where to check your current progress:
- Log in → "Wallet" → "Bonus" → "Wagering Progress"
- It will show both the total requirement and the amount completed so far — separately
There are several reasons your tk7 account may get locked. The most common is entering the wrong password more than five times in a row — the system will automatically lock the account temporarily. It can also be locked for security reasons if verification is incomplete or unusual activity is detected.
What to do:
- Temporary Lock (Due to Incorrect Password): Wait 30 minutes and try again, or reset your password
- Password Reset: On the login page, click "Forgot Password?" → an OTP will be sent to your registered mobile number → set a new password
- If you have a verification issue: Email us at support@tk7.onl and include your registered mobile number
- Via live chat: Say "account locked" — support will quickly verify your identity and unlock your account
This is a question everyone should ask — especially before transferring money online. Here are a few important things to know about tk7.
License & Registration: tk7 operates under an international gaming license. You can find the license details in the footer of the page. Licensed platforms undergo regular third-party audits covering game fairness and financial transparency.
Financial Security:
- Member funds are kept separate from the company's operational funds — held in segregated accounts
- All transactions are secured with 256-bit SSL encryption
- Direct API integration with bKash and Nagad – no third-party intermediaries involved
- Regular Independent Audits Conducted
Trust Indicators: Thousands of Bangladeshi members make withdrawals regularly. tk7 has no policy of withholding or delaying withdrawals. If you ever have a concern, contacting support will get it resolved quickly.
Tk7 regularly runs slots tournaments, Sports Betting challenges, and Live Casino leaderboard events. Most events are opt-in automatically – no separate registration needed.
General Rules:
- Place bets on specific games or game categories during the event to earn points
- Points are typically calculated based on bet amount or number of rounds — the specific rules are outlined in each event's details
- Prizes are distributed based on final leaderboard rankings — typically the top 10 or 20 players receive rewards
- Rewards may come as any combination of cash, bonus credits, or free spins
- Prizes are automatically credited to your wallet within 24–48 hours after the event ends
To view ongoing tournaments, log in and go to the "Promotions" or "Tournament" section. Live rankings are available there as well.
The most reliable place to find tk7's latest promotions is Promotions Page and Latest Promotions Page. Active offers are also displayed on your dashboard after logging in.
Where to find each offer:
- /promotion — a full list of all active and recurring offers
- /latest-promotion – the most recently added offers, listed separately
- Login Dashboard — offers tailored specifically to your account
- SMS or notification — messages are sent to your registered number for exclusive offers
How often it's updated:
- Daily Offers – refreshed every day at midnight
- Weekly promotions — a new set typically drops every Monday
- Monthly tournaments and special events — with exclusive offers during festive seasons (Eid, Puja, World Cup)